PRIVACY POLICY

Last Updated: April 3, 2026

At Besary (https://besary.com), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the laws of the United Arab Emirates.

1. DATA COLLECTION & CATEGORIES

We collect information that you provide directly to us when you browse our Site or make a purchase.

• Identity Data: Name, date of birth, and gender.
• Contact Data: Email address, phone number, and UAE delivery address.
• Financial Data: Encrypted payment card details (processed via secure UAE-authorized gateways).
• Technical Data: IP address, browser type, and usage patterns collected via cookies.

2. HOW WE USE YOUR DATA

Besary uses your data for the following legal bases:

• Contractual Necessity: To process your orders, manage deliveries, and facilitate the 14-day return/exchange window.
• Marketing Consent: To send you updates and promotional offers managed by our marketing partner, Udjat UAE.
• Technical Optimization: To improve site performance and fix bugs, managed by our development partner, Brightery.

3. DATA SHARING & THIRD-PARTY DISCLOSURES

We do not sell your data. However, we share information with authorized partners to fulfill our service obligations:

• Udjat UAE (Marketing): Data related to user preferences and campaign performance is shared with Udjat UAE to optimize our digital presence.
• Brightery (Development): Technical logs and bug reports are accessed by Brightery to maintain site security and functionality.
• Logistics Partners: Your contact details are shared with UAE courier services to ensure successful delivery.
• Legal Authorities: We may disclose data if required by UAE Federal Law or a court order.

4. DATA SECURITY

We implement robust technical and organizational measures (including SSL encryption and secure firewalls) to prevent unauthorized access or data breaches. While we strive for “ProRes-level” security in our digital infrastructure, no method of transmission over the internet is 100% secure.

5. YOUR RIGHTS UNDER UAE LAW

In accordance with the UAE Data Protection Law, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request the correction of inaccurate data.
• Erasure: Request the deletion of your data (subject to legal retention requirements for financial records).
• Withdraw Consent: Opt-out of marketing communications at any time.

6. COOKIES & TRACKING

Besary uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. Technical issues regarding cookie consent or tracking errors should be reported directly to Brightery.

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. INTERNATIONAL DATA TRANSFERS

As a UAE-based entity, your data is primarily stored on secure servers within the region. If data is transferred outside the UAE, we ensure that appropriate safeguards are in place to maintain a level of protection equivalent to UAE standards.

9. CONTACT & GRIEVANCES

For any privacy-related inquiries or to exercise your data rights, please contact the relevant department:

Technical Security/Bugs: Contact Brightery at https://brightery.com

Data Privacy Officer: [email protected]

Marketing Data Inquiries: Contact Udjat UAE at https://udjat.ae